Help Guide
In order to serve you better, hereby providing some common problems and solutions for your reference before you might want to call dealer support hotline.
Digi Comms Portal Basic Requirement
In order to access Communication Portal, your computer needs to have at least one of the following operating system:
The recommended system requirements for user machine:
- Windows 7 - 8
- Mac OS X 10.9 – 10.10
- Internet Explorer 9 – 11
- Firefox 32 – 33
- Google Chrome 38 – 39
- Safari 7 – 8
- Android Browser 4.1.x – 4.4.x
- Safari Browser on iOS 6 – 8
Digi Comms Mobile Basic Requirement
Digi Comms Mobile Basic Requirement
In order use the Mobile Application, the recommended requirements are:
- Android 5.1 - 9.0
- iOS 7 - 8
Common Issue that can happen when you try to login
If you encounter the message below, kindly re-enter your login ID and password because your login ID or password is incorrect.
If you encounter the message below, kindly call dealer support hotline or contact sales person for further information on locked account.
If you encounter the message below, kindly call dealer support hotline or contact sales person for further information on disabled account.
